HR Departments regularly contact our corporate language training department to ask one particular question about our students and their employees: "Has he or she improved?"
The answer should invariably be yes, because if a learner studies one on one with a skilled language teacher as well as taking the time to do their homework and immerse themselves in the language, then there should be noticeable improvement. However, students and HR personnel rightly ask for concerete evidence of language improvement, so in this article we look at how Unique Language Training quantifies the improvement made by our language students. The article is written towards the needs of businesses but can also apply to individual learners.
Before engaging any language training provider, an organisation should take a look at the linguistic skills and competency of its' employees. The Human Resources department should have some record of employees' language skills, if only on CVs. We reccommend that a database is kept of the linguistic abilities of all your staff if one is not in place already. In our experience, the extent of an employee's language skills are usually only known to their immediate managers.
We cannot overemphasise the importance of understanding the language skills of your staff. With just a little knowledge, this will help with future relocation assignments, networking and customer opportunities and with the overall success of the business.
Prior to the start of any language course, the student should be assessed on their language skills. Trainers should look at the skill level of the language learner as well as any blind spots in their knowledge. The test should encompass written, spoken and aural elements.
It is also important in personalised training to set the language goals from the outset of the programme. It goes without saying that each individual has different needs and the trainer should gather as much information as possible as to the goals of the student.
As far as language levels are concerned, most providers tend to adhere to the Common European Framework for language learning. More professional organisations have their own way of determining a student's language level.
Regular tests of the student's language level should take place, with your language training provider showing what progress has been achieved. These assessments can be done formally through tests or informally during a normal language class.
With some students, an update after class sent to HR is sufficient whilst in other cases, a course record form is completed at different times. It is also important that the student(s) assess the teacher to ensure that they are meeting the client's expectations.
At the conclusion of training, a further test might be carried out to quantify the progress that the language learner has made. The language training provider should also supply an attendance record to show how frequently the learner attended the course.
It would also be helpful for the student to have regular refresher lessons to ensure that they keep up their language level.
Unique Language Training Solutions can design a bespoke language training programme for you or your organisation. Just contact us on 020 3566 0145, by e-mail or by filling in the form on this page.